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Telecom e-Services
Beta
DOT Mitra

FAQs

FAQs

The applicant company must apply for registration with the DoT through the SARALSANCHAR portal (https://saralsanchar.gov.in/).  They will need to provide their Corporate Identity Number (CIN) and upload a self-certified copy of their Company Registration.    

The registration for PDOA will provide permission for pan-India operations.   

Yes, a PDOA can surrender its registration by giving 60 days' notice to the DoT and 30 days' notice to the associated PDOs. 

PDOAs have several key functions, including:

  • Aggregating multiple WANI-enabled Wi-Fi Access Points operated by individual PDOs.
  • Authorizing subscribers (authenticated by the App Provider) to access internet services.
  • Integrating the Captive Portal with various digital payment service providers.
  • Declaring tariffs for subscribers and keeping track of each subscriber's usage.   

Any company registered under the Companies Act 2013 can become a PDOA.  Additionally, PDOAs must comply with the applicable FDI guidelines for the telecommunication sector.    

No, PDOAs will be registered by the DoT without payment of any registration fee.    

The DoT will grant registration to PDOAs within seven working days.    

Yes, there may be an application fee, annual license fee, and transaction fees associated with payment processing.

The app must adhere to user sign-up, profile management, authentication specifications, and ensure optimal performance and security as outlined by the DoT.

The duration can vary based on the completeness of the application and the review process, but applicants should expect a few weeks for processing.

Yes, App Providers can integrate with various payment gateways to facilitate user transactions, provided they comply with regulatory requirements.

Any registered company, proprietorship, or society that complies with the technical and regulatory requirements set by the Department of Telecommunications (DoT) can apply.

App Providers must facilitate user sign-up, profile management, authentication, and ensure compliance with data security and privacy regulations.

App Providers can access resources and guidelines from the DoT and relevant authorities to assist with compliance and operational queries.

App Providers must facilitate user sign-up, profile management, authentication, and ensure compliance with data security and privacy regulations.

Any registered company, proprietorship, or society that complies with the technical and regulatory requirements set by the Department of Telecommunications (DoT) can apply.

Yes, there may be an application fee, annual license fee, and transaction fees associated with payment processing.

The duration can vary based on the completeness of the application and the review process, but applicants should expect a few weeks for processing.

PM-WANI (Public Wi-Fi Access Network Interface) is a framework aimed at providing easy access to public Wi-Fi hotspots across India, enabling users to connect seamlessly.

The registration for PDOA will provide permission for pan-India operations.