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FAQs

FAQs

Name of the executive authorized by the company (mentioned in Authorization letter) shall be entered against applicant's Name field at Edit profile page of MTCTE portal. While his/her designation in company shall be mentioned in Designation field.

The company name when creating a fresh application will come blank if the profile that the AIR/OEM has updated has not been approved by the MTCTE admin validator yet. Please Wait till the approval. The AIR are suggested to wait for approval after submitting the AIR self-company details. Then only, they should submit the foreign OEM details. If the company name is coming blank, please check for the edit profile, either the profile would have been rejected or it may have not been approved yet.

It may be the case that your OEM/AIR account would have been rejected on account of improper documents submitted during approval. Please create a new login with same credentials.

The affidavit should be duly notarized. The clauses that should be present in MoU and affidavit specimen copy are attached with MTCTE Applicant user instructions under downloads at https://www.mtcte.gov.in.

Special characters allowed in address field are @-/,.()*?! . The current length of address field is 100 characters. If the address of OEMs/AIRs is more than 100 characters, kindly use abbreviations in the address like Av. For Avenue, Rd. for Road etc.

In case of AIR registration where same AIR has been authorized by different Foreign OEMs for taking MTCTE certificate for their products, different MoU between the respective AIR/ authorization letters and foreign OEMs should be provided. Separate MTCTE accounts for foreign OEM needs to be registered by AIR.

Multiple simultaneous login on same account is not allowed.

In India, legally we can have 3 kinds of business establishments and registration documents required for case are: 

1. Proprietorship (Single owner) : Establishment License wherein the address, business description , and activity is specified 

2. Partnership ( Multiple owners) : Partnership deed duly notarized can be provided 

3. Limited Company (private or public - Incorporated by the ROC as an independent entity):Certificate of Incorporation issued by ROC can be provided.

Certification Fee for all family certification is Group D.

This field also contains text box in addition to drop down list wherein you can write the name of ILAC lab with city and country of its location. In such cases, copy of accreditation letter of ILAC Lab along with its scope shall be uploaded along with test reports.

Applicant can make the payment of fee through online or offline payment mode. Detailed procedure is mentioned in MTCTE Applicant ser instructions.

To download transaction receipts, the applicant has to follow below mentioned steps:

Step 1: Open https://bharatkosh.gov.in/ url in the web browser and click on track your Payment/ payment history (marked in image below).

Step 2:  On verify user webpage, please enter either your mobile number or email id of MTCTE account. Enter the capcha shown and press submit.

A OTP will come to either your email or phone no. Enter the OTP and submit. (Please wait for OTP for some time and if it is not working try with email if tried with mobile no. before or viceversa)

Step 3: All the transaction done on the MTCTE account with that email or mobile no. will be displayed, whether online or offline. To download the receipt, please click on any transaction number, the screen will come.

The MTCTE Certificate is issued for specific model of Product. In case, model number changes, new MTCTE Certificate is required.

No.

In case of renewal, the original certificate number shall be retained.

In such case, the test results can be mentioned in single test report provided the model number remains the same.

Single BOM format is provided at the MTCTE Portal.

Please refer the ER of Equipment operating in 2.4 and 5GHz. The pages No. 2 of the ER provides the list of product variants covered by the ER. The same is reproduced below: 1. PTP PMP Wireless Access Equipment 2.4 or 5 GHz 2. Wifi Access Points and CPE 3. WLAN Controller Equipment

The essential parameters mentioned in the ERs are to be complied mandatorily. No exemption to essential parameters is considered.

Yes.