216.73.216.70rmote
Telecom e-Services
Beta
DOT Mitra

FAQs

FAQs

The portal integrates services from multiple existing platforms, including the following:

The Unified Telecom eServices Portal is a single digital platform that consolidates multiple telecom-related services, such as license issuance, fee payments, right of way permissions, equipment testing, and more, into one seamless interface for applicants and department users.

The portal provides real-time dashboards and reports related to application processing, payments, approvals, pending cases, and other telecom regulatory metrics.

Applicants can navigate to the navigation menu Apply/View Status option and select License/Authorization/Approvals Issuance section or Right of Way permission section, fill out the required details, upload necessary documents, and submit the application online.

By integrating multiple services into a single platform, the portal reduces redundancy, enhances data accessibility, streamlines workflows, and speeds up application processing.

The portal complies with government cybersecurity standards and features encrypted logins, role-based access, and regular security audits to protect sensitive data.

Yes, multiple authorized users from the same company can have separate logins with specific access permissions.

Users will receive updates via SMS, Email, and In-Portal Notifications about application progress, approvals, payment dues, and other important alerts.

Yes, the portal includes an online grievance redressal system where users can submit queries, track their resolution status, and receive responses from the concerned department.

All important documents, including regulatory guidelines, circulars, and user manuals, are available in the Resources section of the portal.

First, digging agency has to sign up/register and then new request has to be created under the “New request” option

Yes, mobile will be the username for login.

Password can not be recovered. It needs to be changed in case it is lost, you can generate new password by following steps mentioned in (How can I change my password for login?)

You can change your password by selecting the “Forget Password” option. You will receive an OTP for login and changing the password.

No, only one time registration is required. You can add new enquiries as and when you have to enquire before start of digging.

You can register by entering Name, Mobile Number and Email ID under “Signup/Register '' option and create your account.

CBuD android Mobile app can be downloaded from google play store or can be viewed directly on web browser by visiting

Diggers/Digging Agency, Underground utility owners and Asset Owners

Using “Enquiry Status -> Pending Request” and “Enquiry Status -> Acknowledged Request” Option.

Using “Enquiry Status -> Pending Request